Privacy Policy

Effective date: November 5, 2026

RepairGizmo (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit www.repairgizmo.com, book an appointment, purchase products or services, or contact us.

United States service area

RepairGizmo offers services and fulfills orders only within its supported service areas in the United States. Although our website is accessible worldwide, we do not offer international services or fulfill orders for customers outside the United States.

1. Information we collect

We collect information you provide when you book a service, place an order, or communicate with us. This may include:

  • Your name, email address, and telephone number.
  • Your billing, shipping, or service address.
  • Appointment dates, service requests, appliance details, and information about the problem you need help with.
  • Order details, payment status, and transaction references.
  • Messages and other information you choose to provide.

We and our service providers also collect certain information automatically when you visit our website. This may include your IP address, browser and device information, referring website, pages visited, interactions with our website, and cookie or similar identifiers.

2. How we use your information

We use information to:

  • Schedule appointments and provide appliance repair services.
  • Process orders, payments, refunds, and related requests.
  • Send booking confirmations, receipts, service updates, and customer support messages.
  • Respond to questions and manage service or warranty issues.
  • Maintain and improve our website and services.
  • Understand website traffic and measure the effectiveness of our advertising.
  • Detect fraud, prevent misuse, protect our systems, and meet legal and recordkeeping obligations.

3. Online orders and payments

Our website uses WooCommerce to manage online orders and service bookings.

Online payments are processed through Stripe, including Link when selected. Information needed to process or support your payment, such as billing details, order totals, and transaction information, is shared with the payment provider.

Stripe handles payment information under its own privacy practices. Learn more in the Stripe Privacy Policy.

4. Cookies and similar technologies

Our website and its service providers use cookies and similar technologies. These help operate the website, maintain shopping cart and checkout sessions, support security and fraud prevention, understand website usage, and measure advertising results.

Some cookies support essential website functions. Others support analytics and advertising measurement.

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect shopping cart, checkout, or other website functions.

5. Google Analytics

We use Google Analytics to understand how visitors find and use our website. This helps us assess website performance and improve our content and services.

Google Analytics uses cookies and similar technologies to collect information about website activity, such as pages visited, interactions, referring sources, browser and device characteristics, and approximate geographic location. Google processes this information to provide analytics reports. Learn more about Google Analytics and privacy.

You can limit Google Analytics measurement in supported browsers by installing the Google Analytics Opt-out Browser Add-on.

6. Google Ads and conversion tracking

We use Google Ads to promote our services and conversion tracking to measure advertising results. This helps us understand whether an interaction with an advertisement leads to an action on our website, such as a contact-button click or booking, depending on the tracking configured.

Google Ads may use cookies, advertising click identifiers, and similar technologies to connect advertising interactions with website activity. See how Google Ads conversion tracking works.

Google receives information when your browser interacts with its services on our website. Google’s use of that information depends on its policies, applicable settings, and your choices. Learn more about how Google uses information from websites that use its services and Google’s business data practices.

You can manage your Google advertising preferences through Google My Ad Center. Changing advertising preferences does not necessarily stop all advertising measurement or prevent advertisements from appearing.

7. When we share information

We share information as needed with people and providers who support our business, including:

  • Employees, technicians, and contractors who arrange or perform services.
  • Payment processors.
  • Website hosting, email delivery, security, and other technology providers.
  • Analytics and advertising providers, including Google.
  • Professional advisers or authorities when needed to meet legal obligations, resolve disputes, prevent fraud, or protect rights and safety.

These parties receive information relevant to their role. Some providers, including Google and Stripe, also process information under their own privacy policies.

8. Information retention and security

We retain information for as long as reasonably needed to provide services, maintain business records, handle warranty matters and disputes, and meet legal, tax, or accounting obligations. Retention periods vary according to the information and the purpose for which it is held.

We use reasonable safeguards to protect information. No method of internet transmission or electronic storage is completely secure.

Our service providers may process information in the United States and other countries where they operate.

9. Your choices and privacy requests

You may contact us to request access to, correction of, or deletion of personal information we hold about you. Available rights depend on applicable law. We may need to verify your identity before responding.

We may retain information when required or permitted for legal, tax, accounting, security, or dispute-related purposes.

You can also use the browser and Google controls described above to manage cookies and tracking preferences.

10. Children’s privacy

Our website and services are intended for adults and are not directed to children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

11. Other websites and policy changes

Our website may contain links to other websites. Their privacy practices are governed by their own policies.

We may update this Privacy Policy as our services, technology, or legal obligations change. We will post the revised policy on this page and update the effective date.

12. Contact us

For questions about this Privacy Policy or requests concerning your personal information, contact:

RepairGizmo
Email: info@repairgizmo.com
Telephone: 347-923-1219
Website: www.repairgizmo.com